Note: The TADM eServices will be undergoing scheduled maintenance on 23 January 2025 from 7pm to 11pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.
You may visit the Ministry of Manpower if you have general queries on the Employment Act.
Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.
Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.
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- Know your options
Know your options
Try to resolve the dispute amicably with the other party first. Disputes often arise because of misunderstandings, lack of communication or an unfamiliarity with the law.
If you need our help, answer a few questions below to find out the options available to you.
E.g. Notice pay, overtime pay, paid leave (annual, maternity etc.), medical benefits, bonuses, fee payment-related disputes for self-employed person (including platform worker)
E.g. Wrongful dismissals, maternity or age-related dismissals, denial of re-employment
E.g. Workplace grievances
Your options
If you have been a union/platform work association member for at least 6 months, you can:
- Call NTUC at 6213 8008.
- Visit NTUC's Workplace Advisory Service for assistance.
For self-employed person including platform worker, your union/platform work association will advise you accordingly.
For employee only, your union will assist you in filing your salary-related employment claim, subject to eligibility. You may refer to the details below.
(For employee only)
When to file your claim
If you intend to file a salary-related employment claim, you should file your claim early as there are limits to the claim period and claim amount under the Employment Claims Act. Learn more about when to file your claim.
How much you can claim
If your union files on your behalf, the maximum amount you can claim is $30,000, instead of $20,000 for non-union members. Learn more about how much you can claim .
If you wish to recover beyond this claim(s) cap, you should consider engaging a lawyer to commence legal proceedings.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence such as:
- Employment contract/Agreement
- Salary/fee payment records or attendance records
- CPF statements
- Correspondences with the employer/company (e.g. WhatsApp messages, emails)
Your options
Self-resolution
If you have a dispute, you should first try resolving the issue amicably by having an open discussion with your employer. This saves you time and costs associated with mediation. Get key tips for a successful discussion.
If you need help with calculating your claim amounts, you may use the following calculators:
- Key employment terms verification tool (Calculate daily and hourly rate of pay)
- Calculate pay for incomplete month
- Calculate public holiday pay
- Calculate overtime pay
- Calculate pay for work on rest day
If you are unable to resolve the issue on your own, you may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
File a claim online
You can file a claim online if you are familiar with the nature of your claims and its respective amount. You may use the built-in calculator when filing a claim.
You would require Singpass to file a claim. For assistance on Singpass matters, you may contact Singpass Helpdesk.
When to file your claim
If you intend to file a salary-related employment claim, you should file your claim within six months after you have left employment, failing which your claims will be time-barred under the Employment Act and TADM will not be able to assist you with your claims. Learn more about when to file your claim.
How much you can claim
Under the Employment Claims Act, you can only claim up to $20,000 per claim. Learn more about how much you can claim.
If you wish to recover beyond this claim(s) cap, you should consider engaging a lawyer to commence legal proceedings.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence such as:
- Employment contract
- Salary payment records or attendance records
- CPF statements
- Correspondences with your employer (e.g. WhatsApp messages, emails)
Your employer will be notified of the claim(s) filed so that they can respond to it.
File a claim onlineGet help with filing
If you encounter an error in filing, you may contact us with a screenshot of the error together with the date and time.
Your options
File a claim online
You can only claim for notice pay from a former employee.
If you know the claim amount, you can file your claim online for mediation.
Tip: See these salary guides and calculators for how to calculate your claim.
- You need to submit the claim within 6 months after the employee's last day of employment.
- You may consider using the Employer Advisory Services at the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) to get advice.
Get help with filing
If you encounter an error in filing, you may contact us with a screenshot of the error together with the date and time.
Your options
You are not covered under the Employment Act or Employment Claims Act, you may consider one of the following options:
- Discuss with your company (including platform operator) to try resolving the dispute first.
- File your claim through the Small Claims Tribunals (SCT).
You may use “Ask TADM” chatbot to get immediate answers, preliminary assessment and file your claim. It will offer to make an appointment if needed.
Understanding wrongful dismissal
| Wrongful dismissal includes... |
|
|---|---|
| Wrongful dismissal excludes... |
Dismissal due to misconduct, poor performance or redundancy if the contractual notice was served or paid in-lieu. If you do not dispute the reasons for your dismissal, you should not file a wrongful dismissal claim. You may file a salary-related employment claim if you wish to claim for notice pay. Your claim amount may be based on the Employment Act or your employment contract. |
To learn more about wrongful dismissal, please refer to:
Minimum service period
Depending on your job role and circumstances, you may need to complete a minimum service period as stipulated under the Employment Act before you can file a wrongful dismissal claim:
| Job role | Situation | Minimum service period |
|---|---|---|
| Professional, manager or executive (PME) |
|
6 months |
|
None | |
| Non-PME |
|
None |
Your options
If you have been an NTUC member for at least 6 months, you can:
- Call NTUC at 6213 8008.
- Visit NTUC's Workplace Advisory Service for assistance.
The union will assist you to file your salary-related employment claim.
What claim to file for
Depending on your dispute, you may approach your union to file one or more of the following claims:
- Wrongful dismissal claim for reinstatement or compensation
- Salary-related employment claim(s) for owed salaries
When to file your claim
You must file your wrongful dismissal claim within 1 month of your last date of employment, failing which your claims will be time-barred under the Employment Act and TADM will not be able to assist you with your claims. Refer to the table below for examples:
| Last date of employment | Last date to file wrongful dismissal claim |
|---|---|
|
1st to 30th of any month E.g. 15 March |
The same date of the following month E.g. 15 April * If the last day of employment is 29 or 30 January, the last date to file is the last day of February. |
|
On the last day of months with 31 days E.g. 31 March |
Last day of the following month E.g. 30 April * If the last day of employment is 31 January, the last date to file is the last day of February. |
|
On the last day of February I.e. 28 February (non-leap year) or 29 February (leap year) |
28 March (non-leap year) or 29 March (leap year) |
If you intend to file a salary-related employment claim, you should file your claim early as there are limits to the claim period and claim amount. Learn more about when to file your claim.
How much you can claim
If your union files on your behalf, the maximum amount you can claim is $30,000, instead of $20,000 for non-union members. Learn more about how much you can claim.
If you wish to recover beyond this claim(s) cap, you should consider engaging a lawyer to commence legal proceedings.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence:
| Claim | Anecdotal/Documentary evidence (Required) |
|---|---|
|
Wrongful dismissal claim |
Examples include:
|
|
Salary-related employment claim(s) |
Examples include:
|
Please note that we will:
- Assess if your claim is supported before arranging for mediation.
- Share claim(s) details with your employer when the claim(s) is referred for mediation or to the Employment Claims Tribunals (ECT).
Understanding wrongful dismissal
| Wrongful dismissal includes... |
|
|---|---|
| Wrongful dismissal excludes... |
Dismissal due to misconduct, poor performance or redundancy if the contractual notice was served or paid in-lieu. If you do not dispute the reasons for your dismissal, you should not file a wrongful dismissal claim. You may file a salary-related employment claim if you wish to claim for notice pay. Your claim amount may be based on the Employment Act or your employment contract. |
To learn more about wrongful dismissal, please refer to:
Minimum service period
Depending on your job role and circumstances, you may need to complete a minimum service period as stipulated under the Employment Act before you can file a wrongful dismissal claim:
| Job role | Scenario | Minimum service period |
|---|---|---|
| Professional, manager or executive (PME) |
|
6 months |
|
None | |
| Non-PME |
|
None |
Your options
As an employee covered by the Employment Act, you may file a claim online.
What claim to file for
Depending on your dispute, you may file one or more of the following claims:
- Wrongful dismissal claim for reinstatement or compensation
- Salary-related employment claim(s) for owed salaries
When to file your claim
You must file your wrongful dismissal claim within 1 month of your last date of employment, failing which your claims will be time-barred under the Employment Act and TADM will not be able to assist you with your claims. Refer to the table below for examples:
| Last date of employment | Last date to file wrongful dismissal claim |
|---|---|
|
1st to 30th of any month E.g. 15 March |
The same date of the following month E.g. 15 April * If the last day of employment is 29 or 30 January, the last date to file is the last day of February. |
|
On the last day of months with 31 days E.g. 31 March |
Last day of the following month E.g. 30 April * If the last day of employment is 31 January, the last date to file is the last day of February. |
|
On the last day of February I.e. 28 February (non-leap year) or 29 February (leap year) |
28 March (non-leap year) or 29 March (leap year) |
If you intend to file a salary-related employment claim, you should file your claim early as there are limits to the claim period and claim amount. Learn more about when to file your claim.
How much you can claim
You can claim up to $20,000 per claim. Learn more about how much you can claim.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence:
| Claim | Anecdotal/Documentary evidence (Required) |
|---|---|
|
Wrongful dismissal claim |
Examples include:
|
|
Salary-related employment claim(s) |
Examples include:
|
Please note that we will:
- Assess if your claim is supported before arranging for mediation.
- Share claim details with your employer when the claim is referred for mediation or to the Employment Claims Tribunals (ECT).
File a claim online
Get help with filing
If you encounter an error in filing, you may contact us with a screenshot of the error together with the date and time.
Your options
If you have been an NTUC member for at least 6 months, you can:
- Call NTUC at 6213 8008.
- Visit NTUC's Workplace Advisory Service for assistance.
The union will assist you to file your salary-related employment claim.
What claim to file for
Depending on your dispute, you may approach your union to file one or more of the following claims:
- Wrongful dismissal claim for reinstatement or compensation
- Salary-related employment claim(s) for owed salaries
When to file your claim
You must file your wrongful dismissal claim within 2 months of your date of delivery. Refer to the table below for examples:
| Date of delivery | Last date to file wrongful dismissal claim |
|---|---|
|
1st to 30th of any month E.g. 1 April |
The same date the month after next E.g. 1 June |
|
On the last day of months with 31 days E.g. 31 August |
Last day of the month after next E.g. 31 October |
|
On the last day of February I.e. 28 February (non-leap year) or 29 February (leap year) |
28 April (non-leap year) or 29 April (leap year) |
If you intend to file a salary-related employment claim, you should file your claim early as there are limits to the claim period and claim amount. Learn more about when to file your claim.
How much you can claim
If your union files on your behalf, the maximum amount you can claim is $30,000, instead of $20,000 for non-union members. Learn more about how much you can claim.
If you wish to recover beyond this claim(s) cap, you should consider engaging a lawyer to commence legal proceedings.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence:
| Claim | Anecdotal/Documentary evidence (Required) |
|---|---|
|
Wrongful dismissal claim |
Examples include:
|
|
Salary-related employment claim |
Examples include:
|
Your options
If you received a notice of dismissal during your pregnancy and you qualify for maternity protection under the Employment Act (EA) or Child Development Co-Savings Act (CDCA), you can:
- Check your maternity leave protection and obligations.
- File a claim online .
What claim to file for
Depending on your dispute, you may file one or more of the following claims:
- Wrongful dismissal claim for reinstatement or compensation
- Salary-related employment claim(s) for owed salaries
When to file your claim
You must file your wrongful dismissal claim within 2 months of your date of delivery. Refer to the table below for examples:
| Date of delivery | Last date to file wrongful dismissal claim |
|---|---|
|
1st to 30th of any month E.g. 1 April |
The same date the month after next E.g. 1 June |
|
On the last day of months with 31 days E.g. 31 August |
Last day of the month after next E.g. 31 October |
|
On the last day of February I.e. 28 February (non-leap year) or 29 February (leap year) |
28 April (non-leap year) or 29 April (leap year) |
If you intend to file a salary-related employment claim, you should file your claim early as there are limits to the claim period and claim amount. Learn more about when to file your claim.
How much you can claim
You can claim up to $20,000 per claim. Learn more about how much you can claim.
What to prepare
To successfully file a claim, you must support it with anecdotal/documentary evidence:
| Claim | Anecdotal/Documentary evidence (Required) |
|---|---|
|
Wrongful dismissal claim |
Examples include:
|
|
Salary-related employment claim |
Examples include:
|
Please note that we will:
- Assess if your claim is supported before arranging for mediation.
- Share claim details with your employer when the claim is referred for mediation or to the Employment Claims Tribunals (ECT).
File a claim online
If you are not covered under the EA or CDCA, or need further advice
You may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
Your options
If you are covered by the Retirement and Re-employment Act
You can submit an appeal to the Minister for Manpower within 1 month of your dismissal if you feel that you were wrongfully dismissed because of your age.
If you are not covered by the Retirement and Re-employment Act, or require advice
You may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
Your options
If you are covered by the Retirement and Re-employment Act
You can submit an appeal to the Commissioner for Labour within 1 month of the last day of your employment if you feel that you have been denied re-employment or dismissed without just cause during re-employment.
You may refer to the Tripartite Guidelines on Re-Employment of Older Employees to understand your employer's obligations.
If you are not covered
You may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
Your options
To safeguard your interests, you are advised to get proof of termination (e.g. letter, email, SMS,) from your employer. Otherwise, your employer may counterclaim that you were absent without official leave (AWOL) for more than 2 working days and claim for notice pay from you instead.
Please refer to the Tripartite Guidelines on Wrongful Dismissal published by the Ministry of Manpower to understand what is considered wrongful dismissal.
If you do not dispute the reasons for your dismissal
If you intend to claim for notice pay according to the Employment Act or your contractual agreement, please file a salary-related employment claim instead. Refer to our guide to
know your options when filing such a claim.
If you dispute the reasons for your dismissal
You are required to substantiate your wrongful dismissal claim with anecdotal/documentary evidence (e.g. termination letter or emails). Please note that such details will be shared with your employer so that he/she may respond to the claim(s). We will assess if your claim is supported before arranging for mediation.
You may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.
- Discuss with your company (including platform operator) to try resolving the dispute first.
- File your claim through the Small Claims Tribunals (SCT).
- If you are feeling victimised at work, learn about how to handle workplace grievances.
- To understand your rights and obligations, refer to the Employment Act, your employee handbook and your employment contract.
Need further advice?
You may use “Ask TADM” chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.