Note: The TADM eServices will be undergoing scheduled maintenance on 21 Nov 2024, from 8pm to 11pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

 

Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

(For employees) File a claim for mediation

If you are a non-union employee, you may use this service to file a claim for mediation. If you are a union employee, you should contact your union to help you file your claim.

Things to note

File a salary in lieu of notice claim if you do not dispute your dismissal If you have not been paid salary in lieu of notice (e.g. notice pay) and you do not dispute the grounds of your dismissal, you can file an employment claim for the salary in lieu of notice of termination. 
File a wrongful dismissal claim if you dispute your dismissal

Wrongful dismissal happens when an employee was dismissed without just or sufficient cause for reasons (e.g. discrimination, deprivation of benefit, or to punish employee for exercising an employment right). It also includes situations where an employee had resigned involuntarily.

Termination due to misconduct, poor performance and redundancy are not deemed to be wrongful if contractual notice was served or paid in-lieu. If you dispute the reasons for your dismissal, you are required to substantiate your wrongful dismissal claim with anecdotal/documentary evidence (e.g. a termination letter or emails).

If you have been wrongfully dismissed and your employer owes you salary (e.g. salary in lieu of notice, overtime wages), you may file for both a wrongful dismissal claim and a salary-related employment claim respectively claim using your Singpass.

If you have been wrongfully dismissed during pregnancy, you may file for both a wrongful dismissal claim for compensation and a salary-related employment claim for maternity leave benefits respectively using your Singpass.

If you have been dismissed due to age or denied re-employment, please submit an appeal to Ministry of Manpower.
Do not file a claim if your company is under bankruptcy, judicial management or liquidation

If your company is under bankruptcy, judicial management or liquidation, you should file your claim directly with the Insolvency Office or the appointed judicial manager or liquidator.

Please refer to the Judicial Management Guide for more details. Alternatively, you may use “Ask TADM” chatbot advisory service to find out more. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.
Who can file

All employees, except seafarers, domestic workers, statutory board employees and civil servants.

Note: If you are a statutory board employee or civil servant, you can file a maternity-related wrongful dismissal claim under the Child Development Co-Savings Act.
How much you can file
  • Up to $20,000 per claim.
  • Up to $30,000 per claim if your union files on your behalf.

If you are filing for both salary-related and wrongful dismissal claims, you may file claims worth up to $40,000 (non-union members) or $60,000 (union members).

Claim limits apply when entering into a settlement agreement after mediation, or lodging a claim at the Employment Claims Tribunals (ECT).
What claims are eligible

If you have been wrongfully dismissed from service (including during pregnancy), you may file a claim for:

  • Reinstatement
  • Compensation

If you are a manager or executive who has been dismissed with notice or salary in-lieu of notice according to your terms of employment, or have resigned involuntarily, you must have served your employer for at least 6 months to submit a claim for wrongful dismissal. If you have been dismissed while pregnant, you must have served your employer for at least 3 months.
When to file
  • Within 1 month after your last day of employment.
  • If you were wrongfully dismissed during pregnancy, within 2 months of the birth of your child.
What you will need

You need the following to file a claim:

  • Singpass
  • Company name, UEN, mailing address and contact number.
  • Contact details, including email address.
  • Employment dates, occupation and monthly salary.
  • Credit or debit card details or internet banking user ID and PIN for payment.

Essential supporting documents to upload:

  • Employment contract or key employment terms
  • Salary payment records and CPF statements (where available).
  • Termination or resignation letter
  • Other documents relevant to your claim, e.g. time sheet, certification of pregnancy/estimated delivery date by a Singapore medical practitioner.

You are required to support your claims with written documents. As such, you should upload the relevant documents to support your claims.
Filing fees

The non-refundable filing fees are:

  • $10 per claim if you are claiming $10,000 or less
  • $20 per claim if you are claiming more than $10,000

For example, if you are filing 2 claims and your salary-related employment claim amount is $12,000 while your wrongful dismissal claim amount is $3,000, the respective filing fees will be $20 and $10.

Payment methods

You can pay online by:

  • Visa or MasterCard credit or debit cards.
  • eNETS via internet banking from DBS, UOB, OCBC or Standard Chartered Bank

OR

Kiosk at TADM Service Centres during operating hours (Visa or MasterCard credit or debit cards, NETS Card, NETS Flashpay, NETS QR Payment, EZ-Link)

Note: We do not accept cash payment.

Payment must be made within 3 days from the date of filing. If payment is not received within 3 days, the claim will be purged and you will need to refile the claim. 
How long it takes to file a claim You should be able to complete the process within 20 minutes if you have prepared your documents beforehand.
What happens after Within 3 working days of payment, you will receive an email from TADM on the next steps of the dispute resolution process.
Who can file All employees, except seafarers, domestic workers, statutory board employees and civil servants.
How much you can file
  • Up to $20,000 per claim.
  • Up to $30,000 per claim if your union files on your behalf.

If you are filing for both salary-related and wrongful dismissal claims, you may file claims worth up to $40,000 (non-union members) or $60,000 (union members).

Claim limits apply when entering into a settlement agreement after mediation, or lodging a claim at the Employment Claims Tribunals (ECT).
What claims are eligible

Based on the terms of your employment contract, you can file a claim for the following provisions:

  • Salary
  • Overtime pay
  • Bonuses, commission or deductions
  • Non-payment of salary while on paid leave, sick leave or maternity leave.
  • 8 or 16 weeks of paid maternity leave benefits (if you were retrenched or assessed to be wrongfully dismissed during pregnancy).
When to file
  • If you are still in employment, within 1 year after the dispute arose. For example, if you are claiming for owed salaries for 1 Apr 2023, you should file your claim no later than 1 Apr 2024.
  • If you have left employment, within 6 months from your last date of employment. Your claims cannot be earlier than 1 year from the date of filing. For example, if you left employment on 1 Apr 2024, you should file your claim no later than 1 Oct 2024. You can only claim for owed salaries from 1 Apr 2023 to 1 Apr 2024, if you file on 1 Apr 2024.
What you will need

You need the following to file a claim:

  • Singpass
  • Company name, UEN, mailing address and contact number.
  • Contact details, including email address.
  • Employment dates, occupation and monthly salary.
  • Credit or debit card details or internet banking user ID and PIN for payment.

Essential supporting documents to upload:

  • Employment contract or key employment terms
  • Salary payment records and CPF statements (where available).
  • Termination or resignation letter
  • Other documents relevant to your claim, e.g. time sheet, certification of pregnancy/estimated delivery date by a Singapore medical practitioner.

You are required to substantiate your claims with written documents. As such, you should upload the relevant documents to support your claims.
Filing fees

The non-refundable filing fees are:

  • $10 per claim if you are claiming $10,000 or less
  • $20 per claim if you are claiming more than $10,000

For example, if you are filing 2 claims and your salary-related employment claim amount is $12,000 while your wrongful dismissal claim amount is $3,000, the respective filing fees will be $20 and $10.
Payment methods

You can pay online by:

  • Visa or MasterCard credit or debit cards.
  • eNETS via internet banking from DBS, UOB, OCBC or Standard Chartered Bank

OR

Kiosk at TADM Service Centres during operating hours (Visa or MasterCard credit or debit cards, NETS Card, NETS Flashpay, NETS QR Payment, EZ-Link)

Note: We do not accept cash payment.

Payment must be made within 3 days from the date of filing. If payment is not received within 3 days, the claim will be purged and you will need to refile the claim. 
How long it takes to file a claim You should be able to complete the process within 20 minutes if you have prepared your documents beforehand.
What happens after Within 3 working days of payment, you will receive an email from TADM on the next steps of the dispute resolution process.

Download this QRG for detailed instructions on filing a salary-related employment claim and/or a wrongful dismissal claim.

Download this QRG to learn how to use the dashboard as an employee.

Note: The TADM eServices will be undergoing scheduled maintenance on 21 Nov 2024, from 8pm to 11pm. 

Please plan your transactions in advance. Thank you for your understanding.

 
  • This service is available 24 hours daily.
  • Disable your pop-up blocker first before filing
  • Don’t have a Singpass? Register or reset your Singpass first before filing.
  • Your employer will be notified of your claim(s) filed so that they can respond to it.
  • If you are a union member, you may contact NTUC at 6213 8008 or visit NTUC's Workplace Advisory Service for assistance.