The website will undergo scheduled maintenance from 8 AM to 2 PM on Friday, 24 November 2024, to enhance system performance. During this period, some services may be temporarily unavailable. We apologise for any inconvenience this may cause.

Contact Us

Contact us for advice and assistance.

We are here to help.

Please select your reasons for contacting us so that we can serve you better.

Get Assistance and Advice on Workplace Matters

Report on Workplace Discrimination 

If you have experienced discrimination at the workplace relating to age, gender, race, religion, language, marital status and family responsibility, disability, or any other attributes that are not cited here, please report it using the form below.

Depending on the details provided, we may contact you for more information, and follow up with the firm and parties involved. If you have any concerns or objections to us approaching the firm, please provide your reasons in the report. We will duly assess and discuss with you during our follow up, taking into account your concerns.

I want to report on…

Indicate the words or phrases that do not abide by the Tripartite Guidelines (job advertisements).

 

Files must be less than 2 MB. Allowed file types: gif, jpg or png.

No file chosen

Examples of ID documents include NRIC, FIN and passports.

If you are unsure whether you are a union member, you may wish to check here.
If you are a union member from a unionised company, you would be an Ordinary Branch Member (OB). As an OB member, you can approach your union directly for assistance on workplace matters.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

To speak to an officer about workplace discrimination, you can call 68380969 during office hours from 8.30am to 5.30pm.

Report on Workplace Harassment

If you have experienced harassment at your workplace, you can report the matter to TAFEP by filling up the form below.

Depending on the details provided, we may contact you for more information, and follow up with the firm and parties involved. If you have any concerns or objections to us approaching the firm, please provide your reasons in the report. We will duly assess and discuss with you during our follow up, taking into account your concerns.

TAFEP can advise you on the actions you can consider taking, such as:

  • File a claim for wrongful dismissal with TADM if you have been dismissed
  • File a police report
  • Seek Protection Orders from the State Courts
  • Take civil action against the harasser or stalker via the District Court
  • Consider mediation by the Community Mediation Centre (CMC)
  • For Union Members, seek assistance from NTUC Workplace Advisory or U PME Centre
 

Examples of ID documents include NRIC, FIN and passports.

If you are unsure whether you are a union member, you may wish to check here.
If you are a union member from a unionised company, you would be an Ordinary Branch Member (OB). As an OB member, you can approach your union directly for assistance on workplace matters.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

 To speak to an officer about workplace harassment, you can call 68380969 during office hours (8.30am to 5.30pm).

Report on Unreasonable Employment Terms

If you wish to seek assistance and advice on unfair contractual clauses related to Restraint of Trade or Liquidated Damages, please report it using the form below. If you wish to know if the clause/s can be legally enforced, we would strongly encourage you to seek legal advice.

Depending on the details provided, we may contact you for more information, and follow up with the firm and parties involved. If you have any concerns or objections to us approaching the firm, please provide your reasons in the report. We will duly assess and discuss with you during our follow up, taking into account your concerns.

Examples of ID documents include NRIC, FIN and passports.

If you are unsure whether you are a union member, you may wish to check here.
If you are a union member from a unionised company, you would be an Ordinary Branch Member (OB). As an OB member, you can approach your union directly for assistance on workplace matters.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Enquire on General Workplace Matters

Use the form to submit an enquiry.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

For employers, if you require advice on how to apply the Employment Act and related laws for specific scenarios, you may consider using the Employer Advisory Service (EAS). To reschedule your EAS appointment, please log in via Singpass at eServices. If you have a pending case with TAFEP and would like to check the status of your case, please log in via Singpass at eServices. 

For employees, if you have filed a report with TAFEP for assistance on workplace matters and would like to check the status of your case, please log in via Singpass at eServices.

Ask about Employer Programmes, Events, Training and Workshops 

Enquire about Tripartite Standards and Human Capital Partnership Programme

Use the form below to submit an enquiry.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

For employers who are interested in Tripartite Standards and Human Capital Partnership programmes, please send us your queries using the enquiry form. 

For employers who wish to adopt the Tripartite Standards, you may do so via the Tripartite Standards adoption page. To view other available Employer programmes, please log in via Singpass at eServices.

Enquire about Employer Events, Training and Workshops

Use the form below to submit an enquiry.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

For employers who wish to learn more about available events, training and workshops, you may do so via TAFEP's Events page. To register for events, training and workshops, please log in via Singpass at eServices.

Give Feedback on our Website and Services

Provide feedback on our Website

Use the form below to submit an enquiry or provide general feedback on our services. We will reply to any enquiries within 7 working days.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Provide feedback on our Services

Use the form below to submit an enquiry or provide general feedback on our services. We will reply to any enquiries within 7 working days.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Service Commitment

When replying to enquiries or feedback, we strive to meet the following standards.

Channel Standard
Phone Available from Monday to Friday 8.30am to 5.30pm, excluding lunch hours (12pm to 1pm) and Public Holidays.
Email
  • Reply to email enquiries within 7 working days.

We are located at

Address:
80 Jurong East Street 21, #02-05,
Devan Nair Institute for Employment and Employability,
Singapore 609607
Get directions

Hotline: 
68380969

Starting on 1 June 2024, we will handle your calls through a new appointment system to provide faster and more personalised support to you. 

When you contact us at our hotline, you will be asked to briefly share your enquiry with us. Our officer will provide you with immediate advice where possible. If more assistance is required, we will help you to schedule a follow-up call. This allows us to provide faster resolution and focused assistance to the customers who contact us via our hotline. 

You may also report your case using our webforms.

Operating hours:
Monday to Friday (8.30am to 5.30pm), excluding Public Holidays.