ACOP for Platform Services Gazetted to Enhance Safety and Well-Being of Platform Workers

27 Dec 2024 Announcements

The Approved Code of Practice (ACOP) for Platform Services has been gazetted to provide practical guidance for Platform Operators (POs) to ensure the safety and health of delivery and ride-hail Platform Workers (PWs). In line with the commencement of the Platform Workers Act, the ACOP will be in effect from 1 January 2025.

Under the Platform Workers Act, the Workplace Safety and Health (WSH) Act (WSHA) will be amended. The amendments will clarify Platform Operators’ responsibility for the safety and health of Platform Workers when at work, and Platform Workers’ responsibility to cooperate with Platform Operators on safety measures. Adopting measures under the ACOP can be a mitigating factor in criminal proceedings under the WSH Act as it demonstrates that reasonably practicable safety measures have been taken by the Platform Operator and Platform Worker.

The ACOP was developed by the WSH Council and the Ministry of Manpower in consultation with the industry and Platform Work associations, and incorporating feedback from a public consultation conducted in September 2024.

View the press release issued on the ACOP. 

Download the ACOP for Platform Services and its FAQs for further guidance.