Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

What should I do if I have technical problems on the TADM eServices?

Last updated 21 Dec 2023

We recommend using Google Chrome, Microsoft Edge, Safari or Mozilla Firefox, and browsing in incognito mode. Do ensure that you have disabled all pop-up blockers and cleared your cache before using our eServices.

If you are using a mobile device and the above steps do not work, you may try accessing our eServices using a desktop or laptop.

If you still face an error using our eServices, please contact us with a screenshot of the error, including the date and time and the steps taken before encountering the error.

 

Was this answer helpful?

Related Questions

I filed a case and made payment, what is the next step?
(For parties responding to the claims) I received a notification to attend a mediation. Do I have to attend the mediation even though I disagree with the claims?
What can I expect after I file my claim?
What resources can I refer to on my rights and obligations as employee/employer during the e-Negotiation stage?
Can a 3rd party enquire about my employment dispute?
If the online mediation does not work out, can I have an in-person mediation with the case officer?
(For Employers) Who can attend or represent the company at mediation?
When will a Claim Referral Certificate (CRC) be issued?
Can I log in to the TADM eServices portal on my mobile device?
My mediation was conducted online. As the dispute remains unresolved, the mediator is arranging for an in-person session. Can I refuse to attend the session and request for mediation to continue virtually?
I cannot log in to TADM’s eServices with my Singpass. What should I do?
How is e-Mediation conducted?
(For Employees) Can a 3rd party participate or represent me in mediation sessions?
The other party has not responded to my proposal and there are only a few days left in the e-Negotiation stage. What should I do?
Can a mediator look into my case before the expiry of e-Negotiation?
(For Employers) I am facing technical difficulties in registering a representative. What do I do?
Can I opt out of having my case mediated virtually?
Can I indicate my preference for online mediation or in-person mediation?
(For parties responding to the claims) I received a notification to respond to a claim. Do I have to respond even though I disagree with the claims filed?
(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?