Note: The TADM eServices will be undergoing scheduled maintenance on 5 December 2024, from 7pm to 11pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

(For Employees) Can a 3rd party participate or represent me in mediation sessions?

Last updated 14 Aug 2023

No. The Employment Claims Act requires the parties to a mediation to act in person, unless the employee is completely illiterate or has infirmity of mind or body.

If you would like to request for authorised representation, please raise it to your assigned mediator if you have filed a case.

Documents required for the application and assessment of authorised representation would include:

1. Applicant’s NRIC
2. Proposed representative’s NRIC
3. Documents to substantiate:
(i) relationship between applicant and representative (E.g. Birth or Marriage certificate)
(ii) that applicant is unable to present his/her case (E.g. Certification from Doctor on the applicant’s condition, Letter of Probate or Family Court order)

Lawyers are not allowed to represent any party in mediation.

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