Note: The TADM eServices will be undergoing scheduled maintenance on 16 January 2025, from 7pm to 9pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

How does TADM communicate with our customers?

Last updated 14 Jan 2025

You may receive system notifications sent via SMSes and/or emails, with the sender reflected as “TADM” and “noreply@tadm.sg” respectively.

Our notifications will include key information such as:

Case reference number
Name of customer(s)
Purpose of notification
Steps to access our eServices

In addition, our officers may also contact you by:

Phone. You will see their DID as the caller ID.
WhatsApp Business. Under the profile, you will be able to see our corporate information (e.g. business description, website, operating hours) and the officer’s name, email address and DID.

SMS
Email
Whatsapp

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How does TADM communicate with our customers?

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