How do I reach my case officer?
Last updated 04 Apr 2024
Please refer to your letter or email on the case officer assigned and his/her contact details. You may also log in to your dashboard with your Singpass for updates.
You can also use "Ask TADM" chatbot advisory service to get immediate answers to your queries. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.
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