Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

I am a Platform Worker with a fee payment-related dispute, what do I do?

Last updated 01 Jan 2025

The Platform Workers Act provides for the rights, obligations, protections and representation of Platform Workers and Platform Operators. The recommendations under the Act will come into effect on 1 January 2025.

You may consider discussing with your Platform Operator to try resolve the dispute first.

If you are a union/Platform Work Association member, you can:
• Call NTUC at 6213 8008
• Visit NTUC's Workplace Advisory Service for assistance

Otherwise, please approach the Small Claims Tribunals if you are filing a claim.

You may also use "Ask TADM" chatbot to get immediate answers. It will offer to make an appointment if needed.

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I am a Platform Worker with a fee payment-related dispute, what do I do?

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